Shipping & Delivery Policy

1. Overview

BotSpot AI Technologies provides digital products, AI-powered services, training programs, consulting services, software subscriptions, and related technology solutions. As all offerings are delivered electronically, no physical products are shipped to customers.

2. Delivery Method

Services and digital products purchased through our website are delivered through one or more of the following methods:

• Email communication
• Secure web portal access
• User dashboard access
• WhatsApp or SMS notifications
• API credentials and access keys
• Download links
• Online training sessions
• Virtual consultation meetings

3. Delivery Timeline

4. Delivery Confirmation

Customers will receive:

• Payment confirmation immediately after successful payment.
• Service activation confirmation via email or WhatsApp.
• Relevant login credentials, access links, or onboarding instructions where applicable.

5. Non-Delivery of Digital Services

If you do not receive access to the purchased service within the stated timeline, please reach out to us:

Please include:

• Transaction ID
• Payment Date
• Registered Email Address
• Description of the issue

Our support team will investigate and respond within 2 business days.

6. Geographic Availability

BotSpot AI services are available globally, subject to applicable laws and payment gateway support. As no physical goods are shipped:

• No shipping charges apply.
• No courier services are involved.
• No customs duties or import taxes apply.

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate email addresses and contact details.
• Ensuring accessibility to the provided communication channels.
• Maintaining confidentiality of login credentials and access information.

BotSpot AI shall not be responsible for delays caused by incorrect contact information provided by the customer.

8. Contact Information

For delivery-related queries, please contact: